Reviews from our customers

See how we take care of our customers' experience with reliability, top quality and more

I have had the good fortune of using Rick's Body and Paint on 3 separate occasions for repair work on my BMW Z4 and a Toyota Rav4. One with Back bumper collision damage and the other with Front bumper damage. The team at Rick's are all total pro's, and waste no time getting right down to business providing you with an on point estimate, and help you navigate the insurance hurdles if needed. Most importantly, they ALWAYS provide me with the best, sound, advice around what will work best for me and my situation and not just trying to get as much of a return as they can on their end. They are very fair and their work is exceptional! The helped me find OEM parts and not the flimsy "after market" parts that are not in my best interest. I give them 5 stars!!! ***** ~ Chris G
I was very nervous and anxious after my first ever wreck this past May. I was worried about the idea of losing my factory ordered 2006 Porsche 911. Needless to say, I was very skeptical about which body shop to trust in looking after my garage queen. After doing some research online, I decided to take my car to Ricks Body and Paint over the few shops that State Farm was trying to send me to. Great decision. I want to thank the guys at Ricks for one, getting my baby back on the road (looking like new!) and two, making my experience painless and efficient. JR and Nate were super helpful and knowledgeable. The paint job was flawless and the car looks better than it did before the accident. They’ve earned a customer and referral source for life. ~ Abe D
Everyone at this shop is absolutely amazing! One of the employees had to drive out of state for a part needed for my 2016 Lexus, and to me that spoke volumes about the dedication and levels of exemplary service this shop provides. I also needed my vehicle returned prior to the estimated completion time, and the employees went above and beyond to return my vehicle early. My entire experience with everyone I came into contact with during my time with this shop was stellar. They submitted all the pictures and paperwork to my insurance company, which eliminated a tremendous amount of stress from my shoulders. I found this shop on Yelp, and there is definitely a reason why they have all five-star reviews! I want to say thank you so much to the entire staff at Ricks. You all are incredibly amazing!! ~ CinnaGirl B
Having grown up in the body & paint industry I am super beyond hard to please! My dad did paint & body work on a lot of hot rods and roadsters a couple in the Oakland roadster show. So I definitely know what to look for and 9 times out of 10 can point out where a car has had worked done. I have had a few bad experiences in town at body shops because i'm girl so i was very apprehensive about getting a quote. A car parked next to ours ( white ford explorer White platinum met tri coat) the wind took their door and hit ours, leaving a big dent down to the metal. Jr was amazing very professional and promised me I would not being to see where the dent was. They did an amazing job and not matter the time of day or lighting you can not see where our door was fixed. I can not say enough good things about Rick's Body & Paint! THANK YOU!!!! ~ Michele L
I wanted to share my wonderful experience with Rick’s Body And Paint. They painted my car impeccably, and I couldn’t be happier with the results. The staff was not only friendly but also incredibly accommodating, even during their busy times. Their communication was top-notch, always keeping me in the loop. What truly impressed me was the exceptional quality of the materials they used. I couldn’t spot where they had done the painting; it looked as if my car had just rolled off the assembly line. Rick’s Body And Paint is a shining example of professionalism in their field, and I wholeheartedly recommend them to anyone looking to restore their car to a like-new condition. Thanks to them, my car looks fantastic! ~ Pedram N
Very friendly good attitude ,fair prices ,very good work,staff is great. Very good work, did my estimate as soon as I walked in unlike other shops in the area.Am not from this area just move and was trying to find body shop I shopped around and this one was the one with the best attitude and welcome me as soon as I walked in.But wasn’t sure to get the work done here because i haven’t seen their work,plus I was asking for a custom grill.Am glad I left my truck here,I highly recommend them for their people skills,making things happen working with my busy schedule and most important their fine paint and custom work will definitely come back.Thanks Nathen +staff ~ Negrito F
Rick's is a 10-star business. Pulled in with scratches on a new car from a garage door. Rick went over every detail about how it would need to be disassembled, repaired, painted, etc. to get the perfect repair. Cost: $2500. Then he said, "Let me try something." He brought out a polisher and polished all the scratches out in a few minutes! WOW! I wanted to pay whatever for the service and repair. He said,"No charge!" Unbelievable. So honest as well as friendly, up-front, and just plain nice (as was the whole staff). All my auto body work will be done at Rick's now and I encourage everyone that wants high quality work at a fair price to patronize Rick's. Very much recommended. ~ Gary D
I took my 2019 Honda Accord Hybrid to Ricks to repair my front end - after hitting a pole to AVOID HITTING A YOUNG SKATEBOARDER who flew out IN FRONT OF ME IN A supermarket parking lot! My whole bumper just fell off! Lights were smashed, radiator had a hole in it - (and other stuff!) The staff was very kind, friendly, understanding and professional.. they did a FANTASTIC JOB! My car was good as new again! I hope I never need Autobody work again - but if I do - back to Ricks I go! I highly recommend this autobody shop! And they give you free mini flashlights on a keychain too! Who doesn’t love and appreciate FREE, handy, useful items? 5 STARS FOR SURE!!!! If you need auto body work - or other repairs - at least go down to Ricks and get an estimate and talk to them! You’ll be glad you did!!! ***** RICKS AUTOBODY & PAINTING… 1130 E. Monte Vista Dr, Ste K, Vacaville, CA 9568 (707)446-0736i ~ Jossie A
Thank you Rick’s Body And Paint TEAM! I picked up my van only after 1 day for a side mirror replacement. I was initially given 3-4 days time of completion and getting my van back a lot sooner than anticipated was a major plus! AND I was informed that instead of replacing my side mirror with a used one, they actually replaced it with a brand new one! Shout out to Irma, Deborah, and Chaos Coordinator (Nahim) 😃 for an outstanding customer service! And all the people who have contributed in doing excellent work. Keep up the excellent customer service. We need more honest and trusted people like Rick’s TEAM in the world ⭐️ ~ Mary A
OUTSTANDING!! These guys made my car look brand new! Dealing with the insurance company was such a hassle but JR and Nate helped me through the entire process. My insurance was trying to force me to go to a different shop because it would be cheaper for them but I wanted to make sure dealer parts would be used to make my car as good as new. These guys helped make that happen! They happily fought for me every step of the way and I’m beyond impressed with the outcome! The work they did is amazing, you’d never be able to tell it had been hit! I definitely recommend them 100%! ~ Rachel D
Rick's Body & Paint returned my 2012 RAM back to me in as good a condition as it was brand new! The process from driving up to the shop to picking the vehicle up was as straightforward and painless as I believe possible. Everyone associated with Rick's were very professional, courteous and extremely knowledgeable about the process and options available for my unique situation. Thanks again everyone at Rick's for getting my RAM back to me in such great shape so quickly and professionally. I'll be referring anyone needing body & paint work for their vehicles to Rick's! ~ Wayne R
Rick’s did an amazing job repainting my wife’s 2009 Toyota Highlander Hybrid. After pricing new models, we decided to hang on to this one, which has been amazing. Rick’s removed dents and door dings, and repainted it beautifully. They were professional to deal with (great responsiveness and attention to detail), and kept in touch throughout the process. We are beyond happy with the results. Fifteen years and 140,000 miles later, it looks just as good as the day we drove it off the dealer’s lot. Very highly recommend them! ~ george e
Five stars just aren't enough for Rick’s Auto Body! From start to finish, their service is nothing short of exceptional. The team's professionalism is evident in every interaction – from their clear communication to their expert guidance. Their attention to detail, impeccable craftsmanship, and speedy turnaround truly set them apart. My car looks as good as new, and I couldn't be happier with the results. A big thank you to the talented professionals at this fantastic body shop – they've earned every star! ~ Jay R
Amazing customer service from the appointment set up phone call to picking up my car after repairs. Nathan & JR were very helpful and welcoming to work with - they kept me well informed during the whole process and when I'd expect my car to be done and they delivered! Nathan secured a rental for me at the last minute due to a possible safety issue from a collision and ensured the rental process was effortless for me, so grateful for that! I would definitely consider them for my future needs and would recommend anyone to this shop. ~ Christine D
Took my 2010 honda with passenger side door damage to both doors they did an excellent job repairing it and everyone who works there is really nice and was done quicker than expected also my car was pretty dirty inside and out and they returned it back to me cleaner than I had left it inside and out was not expecting that so thank you ricks auto body for a great job and above and beyond work highly recommend this business also this was the second vehicle I've had repaired there ~ Paul T
Very Happy! The professionalism this business showed was just perfect compared to other shops. From the office staff, being inviting and welcoming, quick, courtieous, and hospitable to the estimate explaining what was to be done, how long and the total cost was perfect. A+ . Car repair went above and beyond cleaning. I will recommend them, trust me though a shop like this Will get busy so you may have to wait. But they will take care of you! and make the wait worth it. ~ Barbara D
Honestly speechless to how excellent this business was with ricks body and paint shop. No funny business and very straight forward! The customer service was funny and entertaining, lol great people there. I’m very happy on how everything came out with my car, someone had keyed the side of my car and Ricks made it look like nothing had happened to it before! They were very fast, had my car back within 3 days anddd they did an amazing job at that! Couldn’t ask for a better body shop :) ~ Bossy B
Recently had my auto repainted due to factory paint peeling issues! Was referred to JR at Rick's Body & Paint by Hanlees Toyota. The paint job did not take long to complete. JR and his Staff were "EXCEPTIONAL" and my car now looks "FANTASTIC"! My car was definitely taken care of and it now looks beautiful inside and out since it was also detailed. JR THANK YOU & YOUR TEAM FOR CARING FOR MY CAR AS YOU ALL DID!! I MOST HIGHLY RECOMMEND RICK'S AUTO BODY & PAINT SHOP!!!!! ~ Jane R
Wow, this was hands down excellent service. Not only were they willing to take the time to help me understand the process of insurance estimate, etc., but they were also quick with like-new bodywork. The wow factor came from the fact that my car was pretty filthy when I dropped it off (I live in the country and have been too busy to clean the interior in a while). I picked up a car that had been detailed inside! Cleaner than I’ve seen it in months. Really appreciated the touch guys thanks. ~ Robbie C
i had a wonderful experience. the owner is lucky to have such an amazing crew. i primarily dealt with JR and Nathan. both seemed quiet knowledgeable of their work. it is hard to imagine they would be any different with their own co-workers. This produces only work quality and huge advantage to attract more customers since it's all based on honesty, respect, and promptness. if I had a business i would hire them all in a heart beat. Rick's price is also fair compared to many places. ~ Dave C
Needed serious detailing on my Mercedes, due to somehow running over a container of expanding insulation. Their professionalism, attention to detail on what I needed, was great to see. They started working it right on time and had it ready when promised. The car looked fantastic, like new in and out and also the underbody. They worked quickly with my insurance company, leaving me little to do, also great. Highly recommend them if you want it done it right the first time. ~ Anna S
Look no Further than Ricks to repair your vehicle!!! A deer took out the front end of my 2016 Toyota Corolla.. i am so happy i looked at reviews and chose Ricks !! Everyone there has you and your vehicles best interest at heart.. they took on my insurance, Allstate and handles everything !! They fought for OEM parts when my insurance wanted them to piecemeal my car .. my car looks fabulous !! And I’m picky .. thanks to everyone At Ricks Auto and paint .. you guys Rock !! ~ Michelle C
From my initial communication with the owner of Rick’s Body and Paint I knew I had found the right place to fix my badly damaged bumper. The process was seamlessly facilitated from beginning to end in the most cheerful honorable and professional manner and the results by far exceeded my expectations. Rest assured that when you choose Rick’s for your auto body needs you will be in the best hands ever !! With my highest regards and recommendations I thank you again for your service 🙏💪🥂 ~ Zahi M
Rick’s Body and Paint was highly recommended to us by a friend when we didn’t know where to go for our Honda Civic body repair. The whole office was very friendly and helpful and professional. Everyone did a great job from helping with the paperwork, completing the repairs in a timely manner and communicating during the process. The work performed was very well done and detail oriented ✅We’re grateful for their help and would highly recommend! ~ Cindy L

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